Privacy & cookies.

Data controller

Who we are

Autofilm is operated by Andy Noakley T/A Autofilm. Andy Noakley is the data controller for the personal information described in this notice.

What we receive

Information we collect

Depending on how you contact us, this may include:

• Your name, production or company and contact details.
• Project type, vehicle requirements, dates, locations, intended use and requested support.
• Reference links and any additional information you choose to provide.
• Correspondence, quotes, booking details and records created while arranging or delivering a job.
• Basic technical and security information used to protect the website and enquiry form, such as an IP address, browser data and security check results.

Your name, production or company, email address and vehicle requirement are required so that we can identify and assess the enquiry and reply to you. The other form fields are optional. If the required details are not supplied, we cannot process the brief through the form.

Purpose and lawful basis

How we use your information

We do not sell personal information. We do not use information submitted through the brief form for unrelated advertising. Turnstile performs an automated security assessment, but it does not decide whether Autofilm will accept or respond to your business enquiry.

Limited disclosure

Who we share information with

Where it is necessary for the purposes above, we may share it with:

• Cloudflare, which hosts and protects the website and stores the website form record.
• Resend, which delivers the form acknowledgement and internal notification email, and Google, which provides our business mailbox.
• Vehicle owners, drivers, transport providers, specialist partners and production contacts involved in the relevant brief or booking.
• Accountants, insurers, professional advisers, law enforcement or regulators where reasonably necessary or legally required.

Some service providers process information outside the UK, including in the United States. Where applicable, transfers may rely on the UK Extension to the EU-US Data Privacy Framework. Where that does not apply, approved contractual safeguards are used, including the UK Addendum to the EU Standard Contractual Clauses. Contact us if you would like more information about the safeguards used.

Storage limitation

How long we keep information

• Enquiries that do not become bookings: normally up to 24 months after the last meaningful contact, so that we can deal with a reopened production enquiry and keep an accurate record of what was discussed.
• Bookings and project records: normally up to six years after the relevant project, or longer where tax, insurance, dispute or legal requirements make this necessary.
• Security and email delivery records: only for as long as reasonably needed to prevent abuse, maintain security and resolve delivery issues, subject to the service provider's own retention controls.

We review enquiry information at least annually and delete or anonymise it when it is no longer needed. Deleted information may remain for a limited period in restricted recovery copies before those copies are overwritten.

Your choices

Your data protection rights

Depending on the circumstances, you may have the right to ask for a copy of your information, correct it, have it deleted, restrict how it is used, receive it in a portable format or object to its use.

To exercise a right, email contact@autofilmlogistics.com. We may need to confirm your identity before acting on a request.

You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint. We would appreciate the opportunity to address the issue first.

Website technology

Cookies and security checks

We do not currently use advertising or audience analytics cookies on this website.

The enquiry form uses Cloudflare Turnstile to distinguish real visitors from automated abuse. This security service may process an IP address, browser and device signals, the site address and the result of the security check. Cloudflare states that Turnstile does not access the content entered into the form. It may use cookies or similar browser storage that are necessary for the security check. Blocking that technology may prevent the form from working, but you can still contact Autofilm by email or telephone.

If we introduce optional analytics or advertising technology in future, we will update this notice and request consent where the law requires it.

Updates

Changes to this notice

We may update this page when the website, our services or legal requirements change. The date at the top shows when it was last updated.